How Will Climate Change Impact Your Customer Satisfaction Index With Roadside Assistance?

Picture this: You’re a large administration or insurance company that has worked hard to maintain a reputation of quality customer service. You hire a roadside assistance company with only one call center. Without warning, a tornado, hurricane, earthquake, catastrophic snow event or flash flooding strikes. After the natural disaster you realize it was a poor […]

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Welcome to the VAS Blog

Who we are: Vehicle Administrative Services, (VAS) is a premier wholesale provider of automotive and RV related benefits specializing in emergency roadside assistance on behalf of B2B clients in vehicle service contract, insurance, financial services, RV and automotive business channels. Why we are blogging:Being in the industry for over 25 years we have plenty of knowledge we’d […]

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